jilbdt's commitment to responsible gaming
We believe entertainment should always be safe and controlled. jilbdt provides all the tools and support you need to stay protected.
Gaming is entertainment, not an addiction
jilbdt, as a trusted online gaming platform in Bangladesh, is firmly committed to responsible gaming. We want all our players to enjoy gaming with a healthy mindset and within healthy limits.
Online betting and casino games can be an enjoyable form of entertainment — when experienced in the right measure and with awareness. But when gaming goes out of control, it can cause serious harm to your personal, family, and financial life.
That is why jilbdt has put in place a range of protective measures for every user. Following our responsible gaming policy is an integral part of our platform.
Age Limit
jilbdt is for those aged 21 and above only. Minors are completely prohibited from creating an account or playing any games.
Our measures for your protection
jilbdt provides the following tools to help you play safely and responsibly.
Deposit Limit
Set the maximum amount you can deposit per day, per week, or per month — entirely on your own terms. Once a limit is set, it takes effect immediately, and increasing it requires a specific waiting period.
Time-Out Break
If you feel you need a break, take a time-out for anywhere from 24 hours to 30 days. During this time, access to your account will be temporarily suspended.
Self-Exclusion
Use long-term self-exclusion to close your account for 6 months or permanently. Making this decision takes courage, and we will provide full support.
Loss Limit
Set a limit on how much you can lose within a given period. Once the limit is reached, gaming will stop automatically.
24/7 Support
For any issue, our Bengali live chat support is by your side at all times, day and night. If you have concerns about gaming, connect with us now.
Reality Check
You will be reminded at regular intervals how long you have been playing. Stay aware and take breaks on time.
How do you know there is a problem?
Watch out for these signs
- Spending more money than your budget allows
- Placing more bets to try to recover money you have lost
- Hiding your gaming activity from family or friends
- Feeling restless or irritable when not playing
- Sleep, work, or family relationships are being affected
- Playing with borrowed money or by draining savings
- Trying to stop playing but being unable to
If you recognise one or more of the signs above in yourself, it is important to seek help now. Remember — asking for help is not a weakness; it is a brave step.
Responsible gaming tips
Follow these habits
- Set a fixed budget before you start playing
- Play for entertainment only, not as a source of income
- Set a time limit for each session
- Avoid playing when you are stressed or feeling down
- Do not play while drinking alcohol or in any other impaired state
- Take regular breaks and drink water
- Prioritise spending time with family and friends
- Accept losses — they are a normal part of gaming
How to take an account break
If you feel gaming is getting out of control, follow the steps below to apply for self-exclusion. It is a straightforward process and our support team is always ready to help.
Log in to jilbdt
Access your jilbdt account and go to Account Settings.
Find the Responsible Gaming section
Select the "Responsible Gaming" option from the account menu.
Choose your break period
Choose what you need — a time-out (temporary break) or self-exclusion (long-term).
Get support via live chat
If you need assistance, contact our 24/7 live chat directly — we will help you complete the process.
Receive confirmation
Once self-exclusion is active, you will receive a confirmation message. You will not be able to access your account during the break period.
Set your deposit and loss limits
Deposit Limit
You can set the maximum amount you are allowed to deposit per day, per week, or per month. Lowering a limit takes effect immediately. If you want to increase a limit, a specific waiting period applies — this prevents rushed decisions.
Bet Limit
Set a maximum amount for each individual bet. This protects you from a single large loss and helps you maintain a healthy budget over the long term.
Session Time Limit
Set a time limit on how long you can play in one go. Once the set time is up, you will be automatically logged out or shown a warning message.
Protection of minors
Gaming by minors is prohibited
jilbdt strictly enforces a 21+ age policy. Age is verified at the time of registration, and identity documents may be requested in cases of doubt. If a minor's account is identified, it is permanently closed immediately.
Parental Controls
If there are children in your home, use parental control software on your device. Never share your password, and always log out after playing.
Age Verification Process
Providing your date of birth is mandatory at the time of registration. We may at any time request a national identity card or other documents to confirm your age.
Questions about responsible gaming
We are always here for you
If you are experiencing any problems with gaming, do not struggle alone. Our support team is always ready.
Contact support
Your identity and information will be kept completely confidential. No matter how small or large the issue — we do not judge, we help.
Play responsibly — stay safe with jilbdt
Return to our game lobby or read the FAQ to learn more.