jilbdt's Privacy Policy

1. What Information We Collect

We collect the following types of information to provide services and ensure security on the jilbdt platform:

1.1 Identity Information

• Full name and date of birth
• National ID or passport number (for age verification)
• Email address and mobile number
• Username and password (stored in encrypted form)

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number (for transaction processing only)
• Deposit and withdrawal history
• Transaction amounts and dates

1.3 Technical Information

• IP address and device identifier
• Browser type and operating system
• Site access time and session data
• Data collected from cookies and similar tracking technologies

1.4 Gaming Activity Information

• Betting history and results
• Preferred games and betting types
• Time spent on the platform and activity logs

2. Purpose of Data Collection

jilbdt uses your information only for the following legitimate purposes:

• Account management: To handle registration, login, and the security of your account.
• Service delivery: To enable betting, gameplay, bonus distribution, and other features.
• Financial transactions: To process secure deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Identity verification: To confirm age and identity (to prevent access by those under 21).
• Customer support: To resolve your issues via live chat and email.
• Fraud prevention: To detect unauthorized access and suspicious activity.
• Marketing communications: To send relevant offers and promotional messages with your consent.
• Responsible gaming: To monitor signs of addiction and provide support when needed.
• Legal compliance: To comply with applicable laws and regulations.

3. Data Sharing and Third Parties

jilbdt never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

Trusted service providers involved in payment processing, identity verification, and technical infrastructure management receive access to limited data. These partners are required to follow the same privacy standards as us.

3.2 Legal Requirements

Information may be disclosed in response to court orders, lawful requests from law enforcement agencies, or other legal obligations.

3.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer, your information may be transferred to a new entity — however, the terms of this privacy policy will remain in effect.

3.4 Game Providers

Our game providers — including Pragmatic Play, JILI, PG Soft, and Spribe — may receive limited session data for technical purposes. This data is not personally identifiable.

4. Data Retention and Deletion

We retain your information only for as long as it is necessary or legally required:

• Active accounts: All relevant data is retained while the account remains active.
• Inactive accounts: Securely deleted five years after the last activity, unless a legal obligation continues.
• Financial transaction records: Retained for the period required under financial regulations.
• Account closure requests: Personally identifiable information is deleted within 30 days of processing.

To request deletion of your data, email [email protected] or contact us via 24/7 live chat.

5. Data Security Measures

jilbdt uses industry-leading technology to protect your information:

• SSL encryption: All data transmissions are secured with 256-bit SSL/TLS encryption.
• Password hashing: Your password is never stored in plain form — only strong hash algorithms are used.
• Two-factor authentication: An additional security layer can be enabled for account access.
• Firewall and intrusion detection: Real-time monitoring systems are active at all times.
• Restricted access: Only authorized personnel can access your data for specific purposes.
• Regular security audits: Our systems undergo security testing on a regular basis.

However, no data transmission over the internet is 100% secure. While we take every precaution, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

jilbdt uses cookies to keep the website running smoothly and to improve the user experience.

6.1 Types of Cookies

• Essential cookies: Required for login sessions and security — these cannot be disabled.
• Functional cookies: Remember your preferences and settings (such as language selection).
• Analytics cookies: Collect anonymous statistics to understand how the site is used.

6.2 Managing Cookies

You can control cookies through your browser settings. However, disabling essential cookies may cause some services to not work properly.

7. Your Rights

As a jilbdt user, you have the following rights:

• Right to access: The right to ask what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to restrict processing: The right to request that the use of your information be limited in certain circumstances.
• Right to withdraw consent: The right to withdraw consent given for marketing communications at any time.
• Right to data portability: The right to receive a copy of your information in a structured, commonly used format.

To exercise these rights, use the contact details below. We will aim to respond to your request within 30 business days.

8. Protection of Minors

jilbdt is a platform for users aged 21 and above only. We do not intentionally collect any information from minors.

• Age verification is mandatory during registration.
• If we learn that a minor has provided information, it will be deleted immediately and the account will be closed.
• If a parent or guardian becomes aware of their child's account, please contact us immediately.

9. Changes to the Policy

jilbdt reserves the right to update this privacy policy at any time. For significant changes:

• A new effective date will be noted on this page.
• Registered users may be notified by email.
• Continued use of the platform after changes will be considered acceptance of the new policy.

You are advised to visit this page regularly to stay informed about policy changes.

10. Responsible Gaming and Use of Data

jilbdt supports responsible gaming. As part of this, we use your gaming activity data to:

• Identify unusual betting patterns and send alerts when needed.
• Keep voluntary self-exclusion requests in effect.
• Apply deposit and betting limits.
• Connect users at risk of gaming addiction with support services.

To learn more about responsible gaming, visit our Responsible Gaming page.

11. Contact Us

If you have any questions, comments, or requests about this privacy policy, contact us through the following:

Your privacy is very important to us. We are always here for you with any concerns or issues.